LE MIRAIS Collection after-sales support

When you purchase a product from LE MIRAIS Collection,
We hope you will continue to use it as your special "lifelong partner."

With this in mind, we will provide post-purchase cleaning and maintenance services with our reliable knowledge and skills.

We have first-class watch repair technicians on staff, so we can provide full support even after your purchase.

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01

Repair and maintenance process

1.Storage

Battery replacement, overhaul, finishing polishing, etc.

Please let us know your maintenance requests.

How to contact us

2.Quote

at a later date,

We will inform you of the period and fees.

  • *Estimates are free of charge.
  • *It will take approximately 1-2 weeks to receive your request.

3.maintenance

If you agree with the quote,

Maintenance will proceed.

4.Handover

After maintenance is complete

Please pay the fee,

By mail or at our Osaka Horie store

I would like to give it to you.

02

Maintenance Fee

・OH (overhaul, disassembly and cleaning)
・OH (overhaul, disassembly and cleaning) Battery operated … ¥26,200~
Manual winding and automatic winding … ¥29,500~
・Watch polishing (including plating)
・Watch polishing (including plating) Face only (SS) … ¥12,400~
Face only (plated, K18 & combination) … ¥13,800~
Breath only (SS) … ¥14,800~
Bracelet only (plated, K18 & combination) … ¥16,800~
Face & Breath (SS) … ¥22,000~
Face & Bracelet (plated, K18 & combination) … ¥24,200~
・Jewelry finishing and polishing (including plating)
・Jewelry finishing and polishing (including plating) Love Breath Classic … ¥24,200~
Love Breath SM … ¥22,400~
Juste Ankle Bracelet Classic … ¥26,200~
Love Ring … ¥16,800~
Mini Love Ring … ¥14,400~
Trinity Ring … ¥17,200~
Juste Ankle Ring SM … ¥16,800~
・Other maintenance
・Other maintenance Battery replacement … ¥1,100
Demagnetization … ¥3,850~
Belt replacement … Belt price + labor cost ¥0
  • *Other fees may apply depending on the estimate.
  • *The above prices include tax (10%).
  • *The cost of shipping the product back and forth is the customer's responsibility.

03

Overhaul (OH)

The process of disassembling the internal mechanical parts, cleaning, oiling and then reassembling them is called "overhaul (OH)".

As a regular maintenance to prevent malfunction of your watch
LE MIRAIS Collection is recommended for customers who have purchased their item 2 to 5 years ago.

*Only applicable to watches purchased from the LE MIRAIS Collection.

04

Exterior finish polishing

Even minor scratches that naturally appear during use can be restored to their original shine when you first purchased the item.

Exterior finishing polishing example

BEFORE

BEFORE

AFTER

AFTER

BEFORE

BEFORE

AFTER

AFTER

CARTIER Tank Francaise SM ¥22,000

05

Warranty period after purchase

For products within the warranty period, maintenance will be performed free of charge in accordance with the warranty regulations .

Please check the warranty period below.

  • Before purchase: Each product page, product description
  • After purchase: Warranty issued by our store

How to contact us

Contact us via LINE
Contact us by email