Product Delivery
■ Delivery company
- Domestic shipping companies in Japan:
- Japan Post
- Shipping method:
- Yu-Pack Letter Pack Plus Click Post
- Overseas shipping companies:
- UPS
■ Shipping fee
Domestic shipping in Japan: Free shipping
Overseas shipping: (Shipping and insurance included)
Regardless of the shipping area, the following shipping fees will be charged outside of Japan.
Product price: 1,000,000 yen or less: 30,000 yen
Product price 1,000,000 yen or more: 40,000 yen
■ Specify delivery date and time
We usually ship within 1-3 business days after payment confirmation. If you would like to specify a delivery date and time, please select the desired date and time when placing your order. Please note that we inspect each item individually before shipping, so it may take longer than usual to deliver your order.
For overseas deliveries, we are unable to ship on weekends or holidays.
*Delivery dates and times have been changed due to the state of emergency declaration.
*We are closed on Wednesdays.
*Delivery may be delayed depending on the delivery company's situation (busy periods such as the New Year holidays) or traffic conditions (bad weather, etc.).
■ Regarding long-term absence or refusal to receive the package
If you are absent for an extended period of time or refuse to accept a cash-on-delivery item, you may be unable to use our official online store in the future. We will also make a claim based on the "Cash on Delivery Refusal Claim" below. Please note that if you do not contact us or respond, we may take legal action, including filing a small claims lawsuit or a complaint.
[Cash on delivery refusal]
If you refuse to accept the package, we will incur the costs of round-trip shipping, COD fees, and damages to packaging materials. Regardless of the reason, if the package is returned due to refusal to accept COD or expiration of the storage period due to a long absence, we will charge you the actual damage cost.
■ Gift wrapping
We offer a free gift wrapping service. Please feel free to use it to give gifts to loved ones. Each item will be carefully wrapped and delivered with a ribbon featuring the Limirize logo. Please write "For a gift" in the comments section when purchasing.